At House of Fundamentals Sports Academy, we are dedicated to ensuring a positive experience for all participants. Please familiarize yourself with our policies regarding returns and refunds for membership fees, programs, sessions, and merchandise:
Membership Fees and Session Payments
- Membership fees and session payments are non-refundable and non-transferable once processed.
- Refunds will not be provided for missed practices or sessions due to personal reasons.
Refunds for Programs and Sessions
- Refunds will only be considered for exceptional circumstances, such as medical emergencies or injuries that prevent participation for the entire month. A refund may be issued upon submission of a valid medical certificate confirming the inability to participate for the full month.
- In the event of a program or session cancellation by House of Fundamentals Sports Academy, a full refund will be issued to affected participants.
Merchandise Returns
- Merchandise purchased from House of Fundamentals Sports Academy may be returned within 5 days of purchase for a refund or exchange.
- Returned merchandise must be unused, in its original packaging, and in the same condition as when purchased. Returns may be subject to a restocking fee unless due to a product defect or error on our part.
Refund Process
- To request a refund for programs, sessions, or merchandise, please contact our customer service team at info@hofsports.co.uk.
- Refunds for merchandise returns will be processed within 10 days after the returned items are received and inspected.
Refund Exceptions
- Refunds will not be granted for cancellations of programs, sessions, or events due to bank holidays, public holidays, or similar occasions that are beyond the control of House of Fundamentals Sports Academy.
Contact Us - For inquiries or assistance regarding returns and refunds, please reach out to our customer service team at info@hofsports.co.uk
Policy Updates - House of Fundamentals Sports Academy reserves the right to update or modify this Return and Refund Policy as needed. Any changes will be communicated through our website.
By participating in our programs, services, or purchasing merchandise, you agree to adhere to the terms outlined in this Return and Refund Policy.